Why choose SmartHub?
SmartHub, Prairie Energy's secure, online bill payment system, is easy to use and offers many features to provide members with secure account management right at their fingertips, including an easy to use app for your Apple or Android device. If you have other questions beyond these FAQs, just call 515-532-2805 during regular business hours and we will be happy to assist you.
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Add/Update Contact Information: Allows users to view existing contact methods and update them as needed.
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Notifications: Users can choose ho we communicate with them.
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Request Payment Extensions: Users can request a single installment arrangement to extend their due date if needed.
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Schedule Payments: Users can schedule future one-time payments.
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Enroll in Budget Billing: Users can enroll in budget billing with a few simple clicks.
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Monitor Usage: Keep track of daily and monthly usage. use the average usage tool, as well as a usage comparison guide.
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Make Payments: Pay with debit card, Visa, Mastercard, American Express, or electronic check at no additional cost.
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Auto Pay Program: Sing up for ACH/recurring credit card to have your bill deducted automatically from your account monthly.
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Billing/Payment History: View PDFs of current and past billings as well as detailed payment history.
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Contact Us: Report an issue, a power outage, or ask a question.
