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4/1/23 @ 6:48 am | Your cooperative is currently experiencing normal energy demand. No special energy saving measures are necessary.
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  • About Us
      1. About Prairie Energy Cooperative
      2. Board of Directors
      3. Employees
      4. Our Energy Sources
      5. About Touchstone Energy
      6. The 7 Cooperative Principles
      7. Careers
      8. Articles of Incorporation
      9. Bylaws
  • My Account
      1. General Billing Information
      2. Patronage & Allocation
      3. Understanding Your Electric Bill
      4. SmartHub FAQs
      5. Pay my Bill
        1. Pay Online with SmartHub
        2. Payment Options
      6. Payment Assistance
        1. LIHEAP
        2. RECare
  • Energy Solutions
      1. 101 Ways to Save
      2. Rebates
      3. Electric Water Heaters
      4. Private Outdoor Lights
      5. Energy Assessment
  • Community & News
      1. News
        1. Prairie Energy Newsletter
        2. Iowa Electric Cooperative Living Magazine
        3. 2022 Annual Meeting
      2. Community
        1. Economic Development
        2. Youth Tour
        3. Scholarships
        4. Homeward, Inc.
  • Outages & Safety
      1. Outage Tools
        1. Report an Outage
        2. Iowa Outage Map
        3. Prairie Energy Outage Map
        4. Storm Safety
      2. Electrical Safety
        1. Iowa One Call
        2. Power Line Safety
        3. Grain Bin Clearances
        4. Stray Voltage Guide
        5. Safety Checklist
        6. Safety Quiz
  • Solar
      1. Community Solar
      2. Solar Array Output
  • Contact Us

SmartHub FAQs

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  1. My Account
  2. SmartHub FAQs

Why choose SmartHub? 

SmartHub, Prairie Energy's secure, online bill payment system, is easy to use and offers many features to provide members with secure account management right at their fingertips, including an easy to use app for your Apple or Android device. If you have other questions beyond these FAQs, just call 515-532-2805 during regular business hours and we will be happy to assist you. 

  • Add/Update Contact Information: Allows users to view existing contact methods and update them as needed.

  • Notifications: Users can choose ho we communicate with them. 

  • Request Payment Extensions: Users can request a single installment arrangement to extend their due date if needed. 

  • Schedule Payments: Users can schedule future one-time payments. 

  • Enroll in Budget Billing: Users can enroll in budget billing with a few simple clicks. 

  • Monitor Usage: Keep track of daily and monthly usage. use the average usage tool, as well as a usage comparison guide.

  • Make Payments: Pay with debit card, Visa, Mastercard, American Express, or electronic check at no additional cost.  

  • Auto Pay Program: Sing up for ACH/recurring credit card to have your bill deducted automatically from your account monthly. 

  • Billing/Payment History: View PDFs of current and past billings as well as detailed payment history. 

  • Contact Us: Report an issue, a power outage, or ask a question. 

 

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Contact Info

Prairie Energy Cooperative 
2099 Hwy 3
P.O. Box 353
Clarion, IA 50525

Outages: 800-728-0013
Office: 515-532-2805

Headquarters Location

About Us

Prairie Energy is an electric distribution cooperative spanning over 11 counties in north central Iowa. We are owned and controlled by the rural members we serve. 

 

©2023 Prairie Energy Cooperative. All Rights Reserved.

  • Home
  • About Us
    • About Prairie Energy Cooperative
    • Board of Directors
    • Employees
    • Our Energy Sources
    • About Touchstone Energy
    • The 7 Cooperative Principles
    • Careers
    • Articles of Incorporation
    • Bylaws
  • My Account
    • General Billing Information
    • Patronage & Allocation
    • Understanding Your Electric Bill
    • SmartHub FAQs
    • Pay my Bill
      • Pay Online with SmartHub
      • Payment Options
    • Payment Assistance
      • LIHEAP
      • RECare
  • Energy Solutions
    • 101 Ways to Save
    • Rebates
    • Electric Water Heaters
    • Private Outdoor Lights
    • Energy Assessment
  • Community & News
    • News
      • Prairie Energy Newsletter
      • Iowa Electric Cooperative Living Magazine
      • 2022 Annual Meeting
    • Community
      • Economic Development
      • Youth Tour
      • Scholarships
      • Homeward, Inc.
  • Outages & Safety
    • Outage Tools
      • Report an Outage
      • Iowa Outage Map
      • Prairie Energy Outage Map
      • Storm Safety
    • Electrical Safety
      • Iowa One Call
      • Power Line Safety
      • Grain Bin Clearances
      • Stray Voltage Guide
      • Safety Checklist
      • Safety Quiz
  • Solar
    • Community Solar
    • Solar Array Output
  • Contact Us